6360 Colerain Ave.
Cincinnati, OH 45239
(513) 923-1400
Knab Auto Body

10 Things To Know Before Having Your Car Repaired

  • Your car is the second largest investment you’re likely to make.  Preserve its value and your safety by having it repaired professionally. 
  • Never drive a car that could be unsafe because of damages. 
  • Some insurance company may want you to visit their drive-in claims center before having your car repaired.  You can do this, or you may leave your car at our shop and ask the insuance company to inspect the car here.
  • You are not required by law to obtain more than one estimate or appraisal.
  • You have the right to go to the repair shop of your choice.  Your insurance compnay CAN NOT require you to go to a particular shop.
  • Differences in repair estimates are common.  A lower estimate may not include all the necessary work.  If you’re not sure why one estimate is different from another you have recived, please ask us.
  • Choose a shop that has uni-body repair equipment and certified (by I-CAR, or ASE, for example) technicians.
  • Ask if the shop will be using genuine manufacturer (OEM) replacement parts.
  • Ask if the shop offers a repair warranty.
  • Let us help you negotiate your claim with the insurance company.